Frequently Asked Questions

We recommend booking 1-2 weeks in advance, especially during peak fall season (mid-September through October). However, we can often accommodate last-minute requests depending on availability. Book early to secure your preferred date and ensure the best selection!

Our professional setup includes delivery of all items and cleanup of any packaging. We'll work with your existing porch furniture and space to create a great fall display. Setup typically takes 30-45 minutes, and we'll make sure everything looks great before we leave! For artistic arrangement and styling, you can add our professional styling service for just $30.

Our fresh pumpkins and gourds typically last 6-8 weeks when properly cared for, depending on weather conditions. All pumpkins are rinsed in a solution to remove any bacteria - this kills surface bacteria and mold spores that cause rot. We also apply a barrier product at the stem to lock in moisture and block mold. Mums can last the entire fall season with basic watering. The decorations are designed to look great throughout the fall season!

Yes! We offer end-of-season cleanup and removal for $60. We'll come collect all the decorative items, dispose of spent pumpkins responsibly (they go to local farms for composting), and leave your porch clean and ready for the next season. This service is very popular and can be added to any package.

We serve all of Utah County! During booking, simply enter your address and we'll confirm delivery details for your area. If you're unsure whether we deliver to your specific location, contact us - we're always happy to help determine if we can serve you!

Absolutely! While our packages are designed to offer great value, we're happy to customize based on your preferences, porch size, and style. You can swap items, add extras from our add-ons menu, or request specific colors for mums. Just mention your preferences in the booking form or give us a call to discuss your vision!

We use Stripe to process payments securely. We accept all major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. Full payment is required to secure your booking at the time of reservation.

We monitor weather closely and will contact you if conditions aren't suitable for installation (heavy rain, high winds, etc.). We'll work with you to reschedule for the next available day. Light rain won't stop us - we're dedicated to making your porch look amazing! Your satisfaction is guaranteed, regardless of weather delays.