Privacy Policy

Information We Collect

We collect booking information through our third-party scheduling service (Calendly) including:

• Your name and contact information (email, phone number)
• Your service address and delivery preferences
• Preferred service dates and times
• Package selections and special requests

How We Use Your Information

Your information is used solely to:

• Provide our pumpkin delivery and setup services
• Communicate about your booking and service updates
• Send service-related notifications and confirmations
• Process payments securely through our payment processor
• Improve our services based on your feedback

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• As necessary to provide our services (scheduling, payment processing)
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

Data Security

We use industry-standard security measures to protect your information, including:

• Secure data transmission and storage
• Limited access to personal information
• Regular security assessments and updates
• Secure payment processing through trusted providers (Stripe)

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Booking information is typically retained for one year after service completion for customer service and business purposes.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to your personal information
• Request deletion of your personal information
• Opt out of non-essential communications

Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.